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Terms & Conditions

General

By accessing and using this website and the performance coaching services provided herein, you agree to be bound by the following Terms and Conditions. All coaching services are intended for personal and professional development and do not constitute psychological counselling, therapy, or medical advice. You acknowledge that results vary and are not guaranteed, as outcomes depend on individual effort, commitment, and personal circumstances. Sessions must be scheduled in advance and cancellations require a minimum of 24 hours' notice to avoid being charged in full. All content provided on this website is the intellectual property of the Optimal Performance Foundation and may not be copied, reproduced, or distributed without prior written consent. We reserve the right to modify these terms at any time, and continued use of the site constitutes acceptance of any changes.

The Optimal Performance Foundation is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Any personal information you provide—such as your name, contact details, and session notes—is collected and processed lawfully, transparently, and solely for the purpose of delivering coaching services, managing your account, and communicating with you. Your data will never be sold or shared with third parties without your explicit consent, unless required by law. You have the right to access, correct, or request the deletion of your personal data at any time. For full details on how your information is handled, please refer to our Privacy Policy or contact us directly at info@TheOPF.com

Privacy Policy
Effective Date: 06.06.2025
Business Name: Optimal Performance Foundation
Contact Email: info@TheOPF.com 
Website: www.optimalperformacefoundation.com

At the Optimal Performance Foundation, we are committed to protecting your privacy and handling your personal data in a transparent and respectful manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Billing details (if applicable)

  • Coaching session notes and goals

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We collect your personal data to:

  • Provide and manage coaching services

  • Communicate with you regarding appointments, updates, and relevant information

  • Process payments and manage bookings

  • Improve website performance and user experience

  • Fulfil legal or contractual obligations

3. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests (e.g. improving services)

4. How We Store and Protect Your Data

Your data is securely stored using encrypted platforms and password-protected systems. We take appropriate security measures to prevent unauthorised access, disclosure, or misuse. Coaching records are retained for a maximum of 7 years unless a longer period is required by law.

5. Sharing Your Information

We do not sell, trade, or rent your personal data. We may share data with trusted service providers (e.g. payment processors or scheduling platforms) under strict confidentiality agreements and only when necessary to deliver our services.

6. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data ("right to be forgotten")

  • Object to or restrict certain types of processing

  • Withdraw your consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@TheOPF.com

7. Cookies and Analytics

Our website uses cookies and tracking tools (e.g. Google Analytics) to collect anonymised usage data. You can control cookie preferences via your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

If you have any questions about this policy or how your data is handled, please contact us at info@TheOPF.com

Intellectual Property Rights

All content, materials, and resources provided on this website—including but not limited to text, graphics, logos, images, videos, downloadable materials, course content, coaching frameworks, and any other intellectual property—are the exclusive property of the Optimal Performance Foundation or its licensors and are protected by applicable copyright, trademark, and intellectual property laws. Unauthorised use, reproduction, distribution, or modification of any content without prior written consent is strictly prohibited. Purchasing or accessing coaching services does not grant you ownership or rights to any intellectual property beyond the personal, non-commercial use expressly permitted. You agree not to reproduce, share, publish, or exploit any materials for commercial purposes without explicit authorisation. Any breach of these terms may result in legal action.
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